Source: https://vocarihealth.co/ For dental offices and groups # Dental benefits checked. Patient calls answered. Vocari verifies dental eligibility and benefits, follows up with payers, books appointments by phone and keeps it all on the patient’s tooth chart. Your front desk stays with the patients in front of them. [Book a walkthrough](https://vocarihealth.co/contact) [Watch the 93-second demo](https://vocarihealth.co/platform/dental-demo) Your office’s rules. Answers saved to the chart. Staff-approved calls. At the front desk Illustrative footage What Vocari handles ## Benefits, phones and charts in one place. Dental insurance ### Know the plan before the chair Check eligibility and benefits, then send an approved call to the payer or patient when the response leaves maximums, frequencies or a card detail unanswered. [Explore insurance](https://vocarihealth.co/insurance) Patient calls ### Answer while you’re chairside Book new-patient exams and hygiene visits, move appointments and answer office questions using your rules. Anything that needs a person goes to your team. [Explore calls & booking](https://vocarihealth.co/platform/patient-workflows) Dental PMS ### The tooth in the same record Chart permanent and primary teeth, surfaces, CDT codes, treatment stage and recall next to the patient’s insurance findings and call history. [Explore dental charting](https://vocarihealth.co/specialties/dental-groups) Dental benefits, broken down ## A dental plan needs more than an active status. Your insurance coordinator needs the answers behind a treatment discussion. Review what the payer returned, then approve focused follow-up for anything still missing. [Read the dental benefit breakdown guide](https://vocarihealth.co/blogs/dental-insurance-verification-benefit-breakdown) CDT and planned treatment Ask about the clinician-selected procedure code, tooth or surface when relevant. A documented CDT code describes the service; it does not establish that the plan covers it. Maximums and deductibles Review annual maximums, remaining benefits, deductibles and benefit percentages when reported. Keep preventive, basic and major service questions distinct. Frequency and history Clarify cleaning, examination and imaging limits, previous service dates or replacement rules when the planned treatment needs them. Plan conditions Ask about waiting periods, age restrictions, exclusions or alternate benefits where relevant. Keep unanswered questions visible for the coordinator. When the response leaves a gap ## One focused question, not a 40-minute hold. An active status isn’t a treatment answer. When the payer skips a frequency limit or a card detail doesn’t match, your coordinator picks the exact question and approves the call. The transcript, the reported answer and anything the payer couldn’t confirm come back to the patient’s insurance case for review. [Explore the insurance workflow](https://vocarihealth.co/insurance) Insurance finding Workflow example ### Coverage active. Crown frequency needs follow-up. The payer reports active dental coverage and the annual maximum. The replacement limit for the planned crown was not returned, so the coordinator has one focused question to resolve. Source Electronic eligibility response Reported Coverage status, annual maximum, remaining benefit and deductible Needs review Crown replacement frequency and prior service date Next action Review and approve a payer follow-up Representative result summary. Returned details vary by payer and plan. Eligibility does not guarantee payment or establish the clinic’s network participation. The dental workflow in 93 seconds ## From the tooth chart to a reviewed payer answer. Follow one patient from charting tooth 30, through a dental eligibility check and a corrected member ID, to an approved payer call that returns the crown frequency limit. [Watch the full demo](https://vocarihealth.co/platform/dental-demo) 1. [Upper and lower dental arches with tooth 30 selected beside its recorded findings 0:00 **Patient & dental charts**Patient history, tooth-level findings and treatment context.](https://vocarihealth.co/platform/dental-demo) 2. [Dental insurance inquiry with the STC 35 service code selected 0:21 **Insurance details**Subscriber details, dental service codes and a clear next step when information needs correcting.](https://vocarihealth.co/platform/dental-demo) 3. [Patient clarification call record with reviewed member ID corrections 0:35 **Patient clarification**Approved questions, the AI agent’s conversation and corrections for staff to review.](https://vocarihealth.co/platform/dental-demo) 4. [Dental benefit response beside annual maximum and remaining benefit amounts 0:51 **Coverage & benefits**Returned plan amounts and a procedure-specific inquiry when more detail is needed.](https://vocarihealth.co/platform/dental-demo) 5. [AI payer conversation transcript with a returned crown frequency term 1:09 **Payer follow-up**An approved AI payer call, a transcript and reviewed findings saved with the patient.](https://vocarihealth.co/platform/dental-demo) AI calling & booking ## One call. One documented outcome. A representative scheduling conversation, followed through from request to confirmed next step. SCHEDULING CONVERSATION ### Ava schedules a new-patient visit 2 SPEAKERS Representative workflow with example patient details. [Discuss your calling workflow](https://vocarihealth.co/contact) AFTER THE CALL ### New patient visit booked **Intent understood** New-patient scheduling **Rules applied** Visit type and availability checked **Next step recorded** Appointment saved for the team [Explore calling and booking](https://vocarihealth.co/platform/patient-workflows) A native dental PMS ## A native dental PMS, with the tooth in context. Universal and FDI numbering, surface validation, CDT or clinic codes and planned, in-progress, completed or declined treatment stages. Recall dates stay with the visit. Allergies, medications, insurance findings, appointments and call transcripts live in the same chart, so the front desk and the operatory work from the same patient. [See dental charting](https://vocarihealth.co/specialties/dental-groups) ## See Vocari with your office’s workflow. Bring a real plan question, your scheduling rules and your front-desk setup. We’ll walk through it with your team in 30 minutes. [Book a walkthrough](https://vocarihealth.co/contact)